We, the administration of the ILEN online store, are responsible for the organisation and execution of personal data processing by our authorised employees. By collecting data through the registration form on the website, we receive information from users, which includes full name, contact phone number, email address, delivery address and place of residence. This data is necessary to provide the services of our store.
We collect this data in order to support user identification, provide access to personalised site resources, provide feedback, determine location for security purposes, confirm the accuracy of the data provided, create an account, notify you of order status, process payments, and provide customer and technical support.
When leaving comments, we collect the information specified in the comment form, as well as the user’s IP address and user-agent data to detect spam.
Registered users who upload photos are advised to avoid uploading images with EXIF metadata that may contain GPS location data.
We use cookies for the convenience of users to save their data when they comment on or log in to the site. These files are stored for a certain period of time, namely two weeks from the moment you leave the site.
Our website may contain embedded content from other sources that operates in the same way as if the user had gone directly to that website.
We use web analytics to evaluate the position of the site and study customer behaviour in order to improve their experience.
We guarantee the confidentiality and security of your data and do not share it with third parties.
Users have the right to access their data and can request its deletion at any time.
We do our best to protect your data, but you should understand that the Internet is not a completely secure environment.
